Within the english Acronis forum there is another thread True Image 2020 -Backup option settings loss with more details. This may have been at the same time as the "Online Dashboard" service was down, but I can't confirm this! Is this a confirmed bug? Is there a way to restore the functionality?Ī second thread deals with the same issue.
At the same time the notifications from the stopped coming. the mail notification was erased on each computer. In a forum post (Bug) E-mail Notification turned off both fort application and online dashboard a use wrote:īetween the dates 22 October and 23 October 2019 the notification settings for my installed True Image 2019 product was lost on each of the PC computers. Martin also referred to some posts in the Acronis forum where users have the problem. asks in his mail: "wanted to ask if you know anything about current problems with Acronis True Image?" He states that there was a problem with Acronis True Image at the end of October, which led to large parts of the settings in the backup jobs being reset to default values.
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